The other day I was all geared up to address a growing conflict in my life. Then I asked the other party a simple question, and suddenly everything was ok.
Would you like to avoid more future conflicts? Would you like to know what to do when difficult situations happen between you and the people in your life?
If we want to be skilled at giving feedback or dealing with disagreements or conflicts, we have to be good at reducing defensiveness. Let's explore how.
Let's talk about the 3 steps that make it "us against the problem" rather than "us against each other", which will make any conflict easier to solve.
Each approach has its strengths, and we should choose our approach based on the conflict we're facing. Let me explain how we choose, and why.
